Your Website Is Crucial To Your Business

It generates leads, customers and revenue. It’s a channel through which customers, suppliers, potential new staff and partners find and engage with you. It is fundamental to the success of your business and you need peace of mind that it will be up and available 24/7 without interruption.

All Software Is Vulnerable

Software needs updating, including the software that powers your website. Every day more and more websites are getting attacked and hacked, including the big names like Twitter and Facebook as well as millions of small businesses. It’s the nature of the world we live in and unfortunately websites are a common target.

Do It Yourself?

Keeping your website up to date, backed up and secure can be time consuming and tedious. Plus it takes you away from what you should be doing; running your business. As technology continues to evolve there is no way you can keep abreast of all the trends and developments. Will you know what to do if your website all of a sudden looks different after a software update?

Our Help

If you’re reading this page, then we know your website intimately. Either because we built it or have worked on it.  We know how it’s built and the things that work together to make it run the way you need it to. We also know the software your website is built on very well. We’ve been using it for almost a decade and most of our websites (including this one) are built using the same software. We are in the best position to keep your website up and running for your business and we can do that with one of our Continuous Care plans.

What Do We Offer?

We’ll do all the nitty gritty things you don’t want to so you can focus on what you do best; running your business.

We will perform the small tasks for your website throughout the month to make sure every piece of content and code is perfect.

Working with us means your website will continue to drive attention and customers to your business at a fraction of the time and cost it would take to do it yourself.

Tell Us More About You

We’re interested in working with clients who understand the value their website brings to their business so we’ve made our Continuous Care plans available by application only.

Please review the plans below and use the form at the bottom of this page to get in touch to be sure you qualify.

This service is designed to offer you peace of mind and the assurance that you have a skilled partner who can help you achieve your online objectives.


Standard – $29 a month

Our Standard plan is perfect if you only need your website maintained and a little bit of assistance with basic content management.

It includes the following:

  • Peace of mind that all your website software is up to date.
  • Weekly and monthly backups of your website stored on secure remote servers so you can rest easy that if anything ever goes wrong we can restore your website quickly.
  • Constant security monitoring to keep any unwanted intruders out.
  • Two scheduled sessions per month to assist you with basic content management across the site.

Premium – $59 a month

Our Premium plan is best if you are adding features or functionality to your website on a regular basis. It includes all of the Standard benefits plus UNLIMITED scheduled assistance managing the content on your website.

Plus we’ll be available for an hours worth of additional updates over each month. Whether it’s adding new galleries, updating the design of a page or helping optimize some content for search engines, we’ll get it done.

Ultimate – $149 a month

Our Ultimate plan is designed for those who are serious about getting a return on their investment. It includes all of the benefits above plus one monthly strategy consulting session to help you stay clear about your objectives and remain accountable.

In addition, we will perform an UNLIMITED* number of small tasks for your website throughout the month to make sure every piece of content and code is up to date and perfect!securi

Standard

$29 a month

All software updates


Security monitoring


Weekly and Monthly Backups


Bi-Weekly Content Management Assistance Session


Apply Below

Premium

$59 a month

All software updates


Security monitoring


Daily and Weekly Backups


Unlimited Content Management Assistance


Up to 1 Hour of Updates Monthly


Apply Below

Ultimate

$149 a month

All software updates


Security monitoring


Daily and Weekly Backups


Unlimited Content Management Assistance


Monthly Strategy Coaching Session Calls


UNLIMITED* small tasks


Apply Below

Notes

What happens if my website goes down, is hacked, breaks, etc?

The whole purpose of our care plans is preventative care, so we plan on preventing anything from happening in the first place. However, if your website does get in trouble, we will be there communicating with hosting and other services on your behalf to get the site back right away. We cannot promise your website will never be hacked but can promise we will do everything in our power to prevent it, as well as assist in the restoration and cleanup of the website with one of our backups.

What does content management assistance mean?

Content management assistance means we’ll help walk you through any questions you may have about how to make updates to your website. We provide every client with a detailed, personalized guide on how to use and update their website and will always keep that up to date to include anything they may want to know. No matter how well written a guide is sometimes you just want to ask a human being. Forgot how to switch out photos? Want to add a new field to your contact form? Unsure the best page title format for SEO? Send us an email or schedule a call with us and we’ll help you out.

What is covered under UNLIMITED Small Tasks?

Unlimited small tasks include any task that takes us less than 30 minutes to complete and typically covers things like adding a testimonial or a gallery to your website. However, just about anything that can be done in less than 30 minutes per task is fair game. These tasks do not cover advanced features such as adding an online shop or a membership section.

What if I need more support time?

If you have a task that requires more than what is covered by your plan we will submit a quote for you to approve separately from your plan. Or, if your business needs change you can upgrade plans at any time by emailing us at care@chrisonealdesign.com.

How do the strategy calls work?

Email is our preferred form of communication and provides the quickest response. However, we know brainstorming and strategy works best on the phone or on a video call. The calls are either 30 minutes twice a month, or 1 hour once a month. During the strategy calls we will work together to identify areas of your website and online strategy that can be improved, and come up with a list of action items for our team and yours. These consultation calls are reserved for our Ultimate care plan customers.

Can I really cancel anytime?

Absolutely. We are all about a relationship with you and your website, so while we would hate to see you go we know financial needs weigh on many decisions and don’t want to lock anyone in. There is no contract for any of these plans and you are free to cancel any time. These plans are offered on a subscription basis and need to be paid monthly in advance. Request a cancellation via email to care@chrisonealdesign.com, and we will stop the next payment.

All sessions are conducted by telephone or Skype.

 

Application

Use the form below to apply for one of our Continuous Care plans and we’ll be in touch soon.


Your Name

Your Email

Your Business

Please tell me a little about where your business is at now, and what you are trying to achieve, so I can ensure a good fit.